System FAQ
-
If you are ready to take the next step and install an exterior wildfire sprinkler system for your home, contact us using either the phone number or the “Get Started” button at the top of this page. From there you can expect the follow steps:
Introductory consultation over the phone
Potential site evaluation of your home
We provide a proposal and custom system design
Finalize the proposal and schedule installation
Installation typically takes two to five days
-
There are two ways to manually activate (and deactivate) your system.
Activation with the Frontline Mobile app:
Launch the Frontline app on your mobile device and login
Press the activate button
To activate without foam, toggle “Activate with foam?” to the left
Press “Activate”
Deactivation with the Frontline Mobile app:
Press “Deactivate”
The app will ask, “Are you sure…?”
Press “Deactivate”
Activation with the Frontline controller (typically located on the outside or you home near the other Frontline equipment):
Flip up the red switch cover
Hold the activation switch up for 3 seconds
Note: This method will always activate the system WITH foam
Deactivation with the Frontline controller:
Flip up the red switch cover
Hold the activation switch down for three seconds
Please note, if you are outside California, the Frontline system will not turn on automatically during a wildfire. It is up to the homeowner to activate their system.
-
The Frontline Wildfire tracking software will monitor new fires 24/7. If a fire ever comes within seven miles of your home, you will receive a notification via the Frontline App. At that point, a 10 min timer will begin to countdown on the app. You will have the option to activate your system immediately or choose to override the activation. If you don’t take any action, the system will automatically activate at the end of the 10 min timer. The system provides proactive hydration and is not meant to be a fire extinguisher. For the system to work effectively it is essential to activate it well before embers arrive at your property to ensure you can hydrate the exterior of your property.
-
Wildfires are complex and unpredictable. No amount of care, planning or prevention hardware will fully eliminate the risk of damage or loss from wildfire. The system is designed only to mitigate the risk of damage from ember ignition during a wildfire.
-
No. Defensible space should be cleared first. The Frontline system, defensible space, fire-resistant building materials, and community preparedness programs are complementary solutions to mitigate risk and should be implemented in combination for the greatest efficacy.
-
Ask your broker whether a discount is available. If applying for a new policy, you may include the system in your application. Certain carriers give credit for installing these systems in their risk and underwriting assessment.
-
The system can connect to municipal, well, and/or pool water sources. Unlike interior fire sprinklers, the system is dry until activated, meaning the pipes do not hold water when the system is off.
-
The Frontline controller needs electricity to receive the remote activation signal from the Frontline app. The controller has a built-in battery backup that will be used if the power is out. If power is present the controller will use electricity from your home. If pool or well water is being used, a dedicated pool pump with backup power source (such as a generator or home battery) is required.
-
The system will run for 5 to 7 minutes per zone (if multiple zones have been installed on your home). It will then turn off for 30 minutes. After 30 minutes it will cycle through all zones again. As long as the system has access to a water source, it will run like this until it is deactivated.
-
The Class A firefighting foam is formulated to make water more effective for preventing fire. Surfactants significantly reduce water’s surface tension and, when mixed with air it surrounds fuel with a thick layer of water. This creates a barrier between the fuel and the fire making the water more effective reducing the amount of water needed to protect your home.
-
Frontline uses Class-A foam that has been tested by the US Forest Service. It contains NO HAZARDOUS MATERIALS, is non-corrosive, non-toxic, readily biodegradable, and has no flashpoint. The class-A foam has no chemicals listed on California’s Proposition 65 list of hazardous materials.
-
The system is custom designed for your home. Sprinklers are installed on the roof and under eaves and covered areas. The system will saturate the home and up to 30 feet from the exterior wall of your home.
-
Wind can impact the sprinkler coverage. To account for this we install our systems with more than 100% overlap in coverage between each sprinkler head. However, winds are unpredictable and can stop or change direction quickly which may impact system performance.
Financing FAQ
-
Our financing in is backed by one of the largest banks in the United States. They are a nationally licensed finance company and an approved FHA Title I Lender. Their program provides Frontline the flexibility to offer our customers the ability to finance the purchase of our Wildfire Defense System, allowing us to offer protection to more homeowners in more areas than ever before.
-
Financing is available everywhere Frontline operates. While the parent company is located in California, certified partners and installers operate throughout the intermountain west, from Montana to New Mexico.
-
We offer loan options up to $100,000 for qualified consumers.
-
Qualified applicants can be approved quickly during business hours and approval can take just minutes.
-
There are no penalties for early repayment and there are no financing processing charges.
-
Loan terms are selected by the borrower at competitive fixed rates, and with flexible repayment terms. Applicants with excellent credit may be eligible for rates as low as 6.99% and extended repayment terms of up to 15 years.
Insurance FAQ
-
Prices for homeowners insurance that includes coverage for wildfires in Montana and surrounding states is determined by several factors, including:
Location
Home replacement cost
Home value
Coverage limits
Claims history
Home safety features
Age and construction of home
Estimated wildfire exposure risk
The annual cost of homeowners insurance for residents in fire-prone areas is much higher and has gone up significantly in recent years. In certain areas of California, fire insurance coverage can cost tens of thousands of dollars per year.
As wildfires become more frequent and more severe, insurance rates in fire-prone areas are continuing to increase, leaving many homeowners unable to adequately protect their homes.
-
Condo insurance typically covers wildfire damage done to your condo’s interior walls. Condo insurance policies often include the following coverages:
Interior wall coverage
Personal property coverage
Additional living expenses coverage
Your homeowners association’s master policy should cover any damages that a wildfire does to the exterior of your condo.
-
Yes, fires, including wildfires, are one of the hazards typically covered by homeowners insurance and hazard insurance.
This coverage is particularly important as it can help you recover from damage caused by wildfires. Not only can your homeowners insurance policy help repair or rebuild your home, but it can also help you replace your damaged personal belongings and cover temporary living expenses if you’re forced to evacuate your home.
-
Insurers take several factors into account to determine how much of a risk they’re taking on your home. Depending on your risk factors, your home insurance premiums may be very expensive or, in some cases, insurers may refuse to offer coverage at all.
There is no clear definition of a high-risk home, as each insurance company uses its own criteria to assess risk. Most agree that proximity to natural areas increases risk.
For example, if you live in a fire-prone zone and your home is located near a forest, you’ll have a more difficult time finding affordable coverage than someone who lives in the same area but away from any trees, brush, or other fuel sources.